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Monday, June 21, 2010

Customer Review

Two very friendly guys (Justin & Chris) came out (called first to come early). They took the coverings off the light switch, checked breaker box, and went into the attic. Figured it was going to get expensive, however, after about 15 minutes they told me they solved the problem. There was a hidden CFGI reset switch behind the bathroom door that had been needed to be reset. One push on the outlet and lights back. Felt stupid, but they didn't tease too badly. They billed me for the dispatch fee and a diagnosis fee. My wife wasn't too happy as she felt they should have only charged the dispatch fee since all they had to do was push a button. I told her that since they had to go to so much work (attach, checking lines) that they did actually work. So, $98 later, I now know there is a reset switch behind the bathroom door. Live and learn. I put C for the price only 'cause the chart says, "Fair." Which it was.

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